Bronze: To Be Sure™ expert browser program includes:

1. An expert browser will visit the site during high traffic periods of the day
2. Measurements will be taken on relative download performance
3. Entire site will be checked for broken links and uncompressed images
4. A report will be e-mailed to you listing observations about site presentation and design
5. An analysis will be e-mailed to you about any site bottlenecks or problem areas
6. Site navigation will be analyzed for intuitiveness and accuracy
7. Site architecture will be examined for logic and efficiency
   
   

Silver: To Be Sure™ expert browser and statistical user experience program includes:

1. An expert browser will visit the site during high traffic periods of the day
2. Measurements will be taken on relative download performance
3. Entire site will be checked for broken links and uncompressed images
4. A report will be e-mailed to you listing observations about site presentation and design
5. An analysis will be e-mailed to you about any site bottlenecks or problem areas
6. Site navigation will be analyzed for intuitiveness and accuracy
7. Site architecture will be examined for logic and efficiency
8. An in-depth statistical user experience analysis will be conducted by 3 staff members of DDA. The three staffers will each browse the subject website in its entirety (up to a 1hr. limit each) Notations will be made on every problem encountered, areas of confusion, and areas of delay
9. A statistician will compile and analyze the staffers notations and repor results by site area and functionality
10. The statistical summary will be e-mailed to client with the excel spread sheet attached
11. The three staffers will also be interviewed by the head coordinator for subjective comments on overall site appearance, usability and performance
    
    

Gold: To Be Sure™ expert browser, user experience analysis and video recorded peer focus group program includes:

1. An expert browser will visit the site during high traffic periods of the day
2. Measurements will be taken on relative download performance
3. Entire site will be checked for broken links and uncompressed images
4. A report will be e-mailed to you listing observations about site presentation and design
5. An analysis will be e-mailed to you about any site bottlenecks or problem areas
6. Site navigation will be analyzed for intuitiveness and accuracy
7. Site architecture will be examined for logic and efficiency
8. An in-depth statistical user experience analysis by 3 staff members of DDA. The three staffers will each browse the subject website in its entirety (up to a 1hr. limit) Notations will be made on every problem encountered, areas of confusion, and areas of delay
9. A statistician will compile and analyze the stafters notations and report results by site area and functionality.
10. The statistical summary will be e-mailed to client with the excel spread sheet attached
11. The three staffers will also be interviewed by the head coordinator for subjective comments on overall site appearance, usability and performance
12. Three outside individuals will be brought in to browse the website for 20 minutes. After browsing, they will be asked questions by a facilitator about website usability, memorability, problems, strengths and weaknesses. The questions and answers of the focus group discussion will be recorded on a VHS video tape. A list of the questions will be presented to the client in advance and can be revised based on client needs. The three individuals will be selected by parameters requested by the client. Typical requirements include age, sex, occupation, education level, special interests, special job related skills or responsibilites. Individuals will be paid an additional fee for their time. Fees range from $50 to $125 per individual and are dependant on occupation, age and special requirements